CC Hair Studio
 

Who We Are:

CC Hair Studio is a professional hairdressing salon located in Oxford, England. We are committed to protecting your personal information and respecting your privacy in accordance with UK data protection laws.

Contact Details:

• Business Name: CC Hair Studio (trading name of Space Cileide Cordeiro)

• Address: 20 Florence Park Road, Oxford - OX4 3PH

• Email: contact@cchairstudio.co.uk

• Phone: 01865 777059
   

What Information We Collect

We collect and process the following personal information:

Booking and Appointment Information:

• Name and contact details (phone number, email address)

• Appointment preferences and service history

• Payment information (processed securely through our payment providers)

Hair and Beauty Information:

• Hair type, condition, and previous treatments

• Allergies or sensitivities relevant to our services

• Before and after photos (only with your explicit consent)

Website Information:

• Basic website usage data through cookies

• Contact form submissions
   

How We Use Your Information:

We use your personal information to:

• Schedule and manage your appointments

• Provide safe and personalized hair services

• Send appointment reminders and confirmations

• Process payments for services

• Improve our services and customer experience

• Comply with health and safety requirements
   

Legal Basis for Processing

We process your personal information based on:

• Contract: To provide the hairdressing services you've booked

• Legitimate Interest: To run our business effectively and safely

• Consent: For marketing communications and photography (where applicable)

• Legal Obligation: To meet health and safety requirements
   

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share limited information with:

• Payment processors (to process transactions securely)

• Booking system providers (to manage appointments)

• Professional regulatory bodies (if required by law)

All third parties are required to keep your information secure and use it only for the specified purposes.
 

How Long We Keep Your Information

We retain your personal information for:

• Active clients: Until you request deletion or 3 years after your last appointment

• Appointment records: 7 years (for business and tax purposes)

• Health-related information: As required by professional guidelines

• Marketing consent: Until you withdraw consent
   

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Delete your information (in certain circumstances)

• Restrict how we use your information

• Object to processing for marketing purposes

• Withdraw consent at any time

To exercise these rights, contact us at contact@cchairstudio.co.uk or speak to us during your visit.
 

Data Security

We take appropriate technical and organizational measures to protect your personal information, including:

• Secure storage of physical records

• Password protection for digital systems

• Staff training on data protection

• Regular review of our security practices
   

Cookies and Website Data

Our website uses essential cookies to function properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.
 

Marketing Communications

We may send you appointment reminders and occasional updates about our services. You can opt out of marketing communications at any time by:

• Clicking 'unsubscribe' in our emails

• Contacting us directly

• Telling us during your visit
   

Photography and Social Media

We may ask for your consent to take before and after photos of our work. These may be used:

• For your personal records

• On our website and social media (with your explicit consent)

• For training purposes (anonymized)

You can withdraw consent for photo use at any time.
 

Complaints

If you have concerns about how we handle your personal information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO):

• Website: ico.org.uk

• Phone: 0303 123 1113
   

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and, where appropriate, communicated to you directly.
 

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Email: contact@cchairstudio.co.uk
Phone: 01865 777059
Address: 20 Florence Park Road

This privacy policy complies with UK GDPR and Data Protection Act 2018 requirements.